Organizations manage their operations in multiple markets in different ways, and we adapt our systems precisely to fit each client's particular needs.

Usually one member acts as team leader, responsible for all aspects of the program, providing a simple, one-to-one system of overview, control and billing.

To ensure clarity and accountability all this is agreed at the outset, and the work we undertake for each other’s clients is formally briefed in, with clear budgets and success criteria.

Crucially, when creating a program, we start with the results our clients seek – not the means of achieving them. Effective techniques vary considerably from market to market and culture to culture, and our task is to deliver results, not PR algorithms.

That's why our people 'on the ground' are vital - they will always know more about their home markets than an 'outsider'.